28 February 2024 
Closed Session
Conflict resolution
- February 28, 2024
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Description
We know that it is impossible to have a conflict-free work environment. As uncomfortable and exhausting as conflict may be, conflict itself is not the problem. It is how we treat it that matters.
We will learn several tools to help us approach conflict in a healthy and productive way, in order to reap the benefits and mitigate the risks.
The objectives of the training:
- Understanding the most common sources of conflict
- Preparing a difficult conversation
- Managing your emotions and those of your peers
- Developing a resolution together
Speaker
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